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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MADEL products

The group "New Technologies" offers for review the products of the plant MADEL: ventilation grilles supply, linear, floor, exhaust, overflow, external, accessories to the grilles, ceiling diffusers, rotary, long-range, linear slotted, floor, anemostats supply and exhaust, air dampers and overpressure
  • Overpressure dampers MADEL
    Overpressure dampers
    SMS, etc.
  • Air dampers MADEL
    Air dampers
    SQR, SCC, etc.
  • Exhaust anemostats MADEL
    Exhaust anemostats
    BWC-N and others.
  • Supply grilles MADEL
    Supply grilles
    AMT, CTM, AMT-AC, BMC, CRG, etc.
  • Linear lattices MADEL
    Linear lattices
    LMT, LMT-MINI, LMT-SW, etc.
  • Linear floor grilles MADEL
    Linear floor grilles
    LMT-S, LMT-SHD, etc.
  • Supply anemostats MADEL
    Supply anemostats
    BWC-S and others.
  • Floor diffusers MADEL
    Floor diffusers
    THT, TEO, TAU, etc.
  • Linear slit diffusers MADEL
    Linear slit diffusers
    LSD, LNG, KIS, LOF/LAIF, LOOK, etc.
  • Long-range diffusers MADEL
    Long-range diffusers
    KAM, KOO, KAP, KIN, etc.
  • Exhaust grilles MADEL
    Exhaust grilles
    DMT-FY, DMT, RMT, etc.
  • Overflow gratings MADEL
    Overflow gratings
    TRH et al.
  • External grilles MADEL
    External grilles
    DMT-X, DXT-A, CXT-8, DXL, etc.
  • Accessories for grilles MADEL
    Accessories for grilles
    CM, CT, PLRX, PLRO, PMIS, etc.
  • Ceiling diffusers MADEL
    Ceiling diffusers
    AX,DC,DFZ,DHVC,DIMO,DRIM,DS, etc
  • Rotary diffusers MADEL
    Rotary diffusers
    RXO,PLAY,AXO,AXP,OTO,NEX, etc.

NEW TECHNOLOGIES GROUP

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